Rotor Clip has taken another step in its goal to continuously improve its products and processes and increase overall customer satisfaction by recently meeting all the requirements for an AS9100 certification.
Rotor Clip can now offer the Aerospace industry a one stop shop for tapered, constant section and spiral retaining rings, wave springs and self-compensating hose clamps.
In addition, the industry has at its disposal a technical engineering staff to advise on the most economical way to use its products including suggestions on the best type, dimensions, material, finishes and packaging to use for a particular application.
According to Sara Mallo, VP of sales, the certification is good news for Aerospace customers looking for additional sources for these products.
Weve always prided ourselves on offering choice to our customers in the type of retaining rings they purchase, she said. Were now pleased to offer the same type of choice to the Aerospace industry.
Mallo noted that the process of applying for the AS9100 has been extremely positive, enabling the company to uncover key areas of improvement and a greater command of our manufacturing processes.
What we have learned through the AS9100 process is how to take our current lean thinking and improve upon it to provide our customers with an exceptionally high level of quality, reliable products delivered when and where they need them.
The certificate reads that Rotor Clip has established and applies a quality system for the manufacture of tapered section, constant section and spiral wound retaining rings; Truwave® coiled flat wire wave springs (single and multi-turn); Rotor Clamp self-compensating hose clamps, in accordance with customer and industry specifications.